Privacy policy

ZIEL — Casual Wear (Unisex) (“we”, “us”, “our”) operates this online store and website.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit, shop, or communicate with us through zielofficial.com and our social media platforms.

🔹 1. Information We Collect

We collect the following information to provide a smooth shopping experience:

• Order Details:

Name, email address, shipping address, and payment method.
(We do not store full card details.)
Note: We do not collect phone numbers.

• Device Information:

IP address, browser type, device type, pages visited, and time spent on the website.

• Cookies & Tracking:

We use cookies and analytics tools to improve website functionality, personalize content, and analyze performance.

🔹 2. How We Use Your Information

We use your information to:

Process and deliver your order
Communicate with you via email
Improve website performance
Detect and prevent fraud
Enhance user experience and store functionality

We do not sell or share your personal information with third parties for marketing.

🔹 3. Third-Party Services

We may use trusted service providers such as:

Payment gateways (e.g., Shopify Payments, PayPal)
Analytics tools
Fulfillment and shipping partners

These partners only receive the information required to perform their services.

🔹 4. Data Security

We take reasonable precautions to protect your data from unauthorized access, loss, or misuse.
Your information is stored securely and handled in compliance with data protection standards.

🔹 5. Your Rights

You can request to:

Access your personal data
Correct inaccurate data
Delete your information (where legally permitted)
Opt out of non-essential tracking

🔹 6. Updates to This Policy

We may update this Privacy Policy as needed.
Changes will be posted on this page with a new “Last updated” date.