Exchange

Conditions for Exchange

• Items must be in original condition, unworn, unwashed, and with all original tags still attached.
• Items must be returned in their original packaging.
• Any item not returned in original condition or without tags will not be eligible for exchange.

Exchange Process

Q: How do I start an exchange?
A: Contact us by email within 3 days of receiving your item. Once approved, you’ll receive instructions for returning the product.

Q: Who covers the shipping fees?
A: Return shipping fees are the responsibility of the customer.

Q: How long does the exchange process take?
A: Once we receive and inspect the returned package, your new item or store credit will be processed within 2–3 business days.

Q: What happens after my exchange is approved?
A: We’ll issue a store credit or exchange the item with another size, color, or product (based on availability).

Important Notes

• During Sale or Discount periods, items purchased at a discounted price are not eligible for exchange.
• We do not accept returns — only exchanges or store credit.
• All exchanges are subject to product availability at the time of request.